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FAQ

You might have questions for us

We would love to answer them!



1. What is Refillable?
We are a zero-waste refill service. We will get your preferred brands to your doorstep without packaging.

 
2. How do I place an order?
You can place an order online or on WhatsApp

 
3. What happens once I place an order?
We usually fulfil deliveries within 48 hours of your order. You will be informed before the delivery to keep your packaging ready. Voila, we will be at your doorstep to collect your packaging and refill it through our delivery vehicles (vans/bikes). 
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